Elderly Care Support Line

One call can make a big difference

If you’re starting to think about elderly care, it can be hard to know where to begin. That’s why our free helpline is here to help you every step of the way, from information on how to pay for care to advice on finding the right type of care home for your loved one’s needs.

Mostly importantly, this service is available to everyone – not just existing Bupa members.

Talk to our Elderly Care Support Line 0800 001 010^ or email us.

^ The helpline is open 8am to 8pm Monday to Friday and 9am to 5pm on weekends. Calls may be recorded and may be monitored.

For advice from people that understand

We’re here to support your whole family with planning for the future and making the most of later life. Our care advisers will listen, provide information and help you find the right solution for you and your loved one.

We can give you free, helpful advice if:

  • you’re starting to think about care for yourself or a loved one
  • you have questions about paying for care
  • you need help finding the right care home
  • you’re not sure where to find answers to your questions

We can help you with

What’s next?